At Healthcare Systems Federal Credit Union, your account privacy and security are a priority. We will NEVER call to request your personal information, such as account number, credit/debit card numbers, passwords, or PINs via phone or email.
Our Security Center will provide news, tips, and articles on how you can protect yourself from identity theft and financial scams.
How does Imposter Fraud work?
When you log into your credit union account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of two-factor authentication that adds a layer of security to your account — and keeps would-be scammer and hackers out.
Scammers pretend to be someone you can trust, and say they’ve discovered a problem with one of your accounts — or that someone’s using your identity. If you give them the code, they can log into your account and transfer all the money out of your savings or investment accounts.
Healthcare Systems FCU will never contact you and ask for your one-time code, or other login information.
Here is more information from the FTC's Consumer Advice Department at How To Avoid Imposter Scams | Consumer Advice
Zelle and Money Transfer Scams
A growing trend in financial crime is using money transfer applications to move money out of victims’ accounts and into those of fraudsters. All money transfer applications are subject to this form of fraud; however, Zelle, a popular digital payment app, has been identified as a primary method to execute money transfer fraud.
Recognizing and Avoiding Scams
If you use a cellphone or have an email account, you’ve almost certainly been exposed to an attempt at mass marketing fraud. Common examples include being interrupted by an annoying robocall just as you start eating lunch, or waking up to a suspicious message in your email inbox that somehow slipped through the spam filter.