At Healthcare Systems Federal Credit Union, your account privacy and security are a priority. We will NEVER solicit your personal information, such as account number, credit/debit card numbers, passwords, or PINs via phone or email. Here you will find news, tips, and advice on how you can protect yourself from identity theft and financial scams.
Recognizing and Avoiding Scams
If you use a cellphone or have an email account, you’ve almost certainly been exposed to an attempt at mass marketing fraud. Common examples include being interrupted by an annoying robocall just as you start eating lunch, or waking up to a suspicious message in your email inbox that somehow slipped through the spam filter.
Zelle and Money Transfer Scams
A growing trend in financial crime is using money transfer applications to move money out of victims’ accounts and into those of fraudsters. All money transfer applications are subject to this form of fraud; however, Zelle, a popular digital payment app, has been identified as a primary method to execute money transfer fraud.
Phone Scam Alert
Members have reported calls from “scam artists” using a fake Caller ID number that appears to be from Healthcare Systems FCU. Scammers can make any name or number show up on your caller ID. That’s called Spoofing. The scammer may also email or text claiming “there is a problem or investigation with your account” and ask you to click a link to resolve the problem.
Healthcare Systems FCU will never contact you and ask for your password, PIN, one-time code, or other login information. We also never ask you to download software in an email or while you’re on the phone with us.
Here is more information from the FTC's Consumer Advice Department at https://consumer.ftc.gov/articles/phone-scams
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